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Email Template

Within this section you will find answers to questions related to email templates. If you can't find the answer that you are looking for, don't hesitate to submit a ticket.

  • My onboardee is not receiving any emails. I checked the logs an it says successfully sent. What can be the cause?
  • A specific email template is not being sent to any onboardee/user. Why?
  • The people add in the "email address as copy" are not receiving the emails. Why?
  • Do we send emails in the weekends via the app?
  • How do I integrate files links in the email templates?
  • How do I set up new email notifications to users and employees?
  • What can I do when the activation link is expired?
  • How do I make sure the name of the employee will be in the email that the key contact (manager, buddy etc) receives?
  • How do I integrate files links in the email templates?
  • How can I track emails sent out?
  • How do I create email templates specific to filters?
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